Vocads is an AI-driven survey platform that revolutionizes the customer survey experience by using voice conversations with AI. It allows companies to collect detailed and honest answers from customers, leading to more accurate insights and better customer retention strategies.
Key Features:
• Voice Conversations with AI: Gather detailed and honest customer feedback through voice interactions.
• Real-time Surveys: Send surveys to customers in real-time for higher engagement.
• Data Sovereignty and GDPR Compliance: Ensure data security and compliance with GDPR regulations.
• Emotional Insights: Capture customer feelings and emotions for deeper understanding.
• User-Friendly Platform: No coding required for creating and deploying surveys.
Use Cases:
• Customer Feedback: Gather detailed insights from customers to improve products and services.
• Employee Surveys: Use voice-based surveys to understand employee sentiments and improve workplace satisfaction.
• Customer Experience Enhancement: Utilize emotional insights to enhance the customer experience.
Vocads is an AI-powered survey platform that elevates the customer survey experience through voice conversations with AI. Its focus on real, honest, and complete answers enables companies to gain deeper insights into customer experiences and emotions. With its user-friendly interface and commitment to data security, Vocads provides a valuable tool for businesses seeking to understand and improve their customer relationships. The platform's real-time survey capabilities and regular updates on industry trends further enhance its value for businesses aiming to stay ahead in the world of voice data.
Empowers businesses with operational insights through valuable metrics, such as time saved and hot topics, allowing teams to identify and address customer pain points effectively.